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FAQ — The Wish Fountain

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1. What is The Wish Fountain?

The Wish Fountain is an online symbolic experience inspired by real-world wishing fountains.
You can type a personal wish, make a small contribution, and enjoy the moment.

It is purely symbolic, created for fun, reflection, and entertainment.

 

2. Do my wishes get stored or shown publicly?

No.
Your wish is processed only to display the animation/experience and is not published or visible to other users.
We may temporarily process it for system functionality, but we do not intentionally store or share your wishes.

 

3. Does my wish actually come true?

Making a wish is symbolic and personal.
While we hope the experience brings joy and positivity, we cannot guarantee or influence real-life outcomes.

The Wish Fountain does not offer spiritual, psychological, or professional advice — it is an entertainment experience only.

 

4. Why is there a contribution?

The contribution helps us keep the website alive by covering hosting, development, and maintenance costs.
It is voluntary, non-refundable, and does not purchase a product or service — it is simply support for the project.

 

5. Is the contribution mandatory?

No.
You can choose from suggested amounts or enter a custom amount.
Every contribution is appreciated and helps maintain the platform.

 

6. Can I get a refund?

No.
All contributions are final and non-refundable, as stated in our Terms & Conditions.
Payments are voluntary and support the website’s operation.

 

7. Is it safe to make a payment?

Yes.
All payments are processed securely through trusted third-party providers such as Stripe or Wix Payments.
We do not store your card information.

 

8. Do I need to create an account?

No account is required.
You can make a wish and contribute instantly without logging in.

 

9. Can children use The Wish Fountain?

Users must be 18 or older, or have permission from a parent or legal guardian.

 

10. Why is the fountain animated or moving?

We use a looping video to create a relaxing, immersive experience similar to a real fountain.
This is purely for aesthetic purposes and does not affect the symbolic nature of the experience.

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11. Why does the website look different on my phone?

The layout adjusts automatically depending on your screen size to give you the best viewing experience.
This is normal and expected for responsive websites.

 

12. Who runs The Wish Fountain?

The Wish Fountain is an independent creative project.
For questions or support, you can contact us from the terms and conditions page contact form.

 

13. Is my personal data safe?

Yes.
We collect as little personal data as possible.
Payment data is handled securely by third-party providers, and we do not store credit card details.

You can read more in our Policy in terms and conditions.

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